Incidents investigated properly, MHRA alerts filed while you sleep, policies everyone has actually acknowledged, KPIs computed from real operational data — and a CQC readiness score that updates itself every night. Your governance evidence builds itself as you work.
Incident management
Anyone in your organisation can raise an incident — from the web or the crew mobile app — across clinical, patient experience, operational, vehicle, equipment, premises, conduct, governance and third-party types. Then the workflow takes over.
Findings, witness statements and corrective actions captured in a structured flow — so every incident ends with documented learning, not just a closed ticket.
Duty of Candour is recorded as part of the incident itself, alongside the investigation — evidencing that the conversation happened and when.
Incidents can be hidden from the staff members they concern, so sensitive investigations stay confidential while they run. Full PDF export when you need to share the record externally.
MHRA safety alerts
Every night, AmbuNet checks the GOV.UK MHRA drug and device alert feed. New alerts are filed automatically in every organisation — no one has to remember to check a mailing list, forward an email or type anything in.
The governance library
The paperwork of governance, kept live: versioned documents with review dates, acknowledgement you can evidence, and audit findings that turn into tracked work automatically.
Every document carries versions and review dates, with per-version staff acknowledgement — publish a new version and everyone is asked again. No stale sign-offs against superseded documents.
PGD sign-off is restricted to staff with a professional registration number on file — so only registrants can sign, and the register shows exactly who works under which direction.
Run audits from reusable templates — a system set seeded at signup, plus your own. Every flagged answer automatically creates a governance action, so findings never sit in a spreadsheet.
Likelihood × consequence RAG scoring with initial, current and target scores side by side, comment threads, and in-meeting review — your risk position and its direction of travel on one screen.
Agendas with leads, time estimates and CQC key-question tags, per-item minutes, attendance, decisions and tracked actions — minutes that map straight onto your governance evidence.
Announcements with attachments and acknowledgement tracking, on the web and in the crew app — so "we told everyone" is a report, not a hope.
KPI Tracker
Your KPIs are computed automatically from the operational data AmbuNet already holds — across ten domains: clinical records, patient safety, medicines, workforce, fleet, governance, events, PTS, patient experience and finance. Nobody spends Friday afternoon filling in a board pack.
The CQC Centre
Premium tierThe CQC Centre continuously turns the data your organisation already generates — training, DBS, appraisals, policies, incidents, medicines, fleet, risk register, feedback — into a scored self-assessment of inspection readiness: an overall score out of 100 and a score per CQC key question, built from around 20 sector-tuned quality statements. It's recomputed nightly and on demand, so you always know where you stand — no panic the week before an inspection.
The score can't be quietly inflated: deactivating a quality statement requires a recorded, visible reason. What you see is what your data actually supports.
An on-demand PDF evidence bundle — scores, the evidence list, open gaps with their actions, and the policy register with versions and review dates. Ready whenever an inspector, commissioner or board asks.
A regulated-activities register, per-event CQC exposure assessments (Likely Exempt / Likely Requires Registration / Uncertain) runnable by event planners, a Statement of Purpose builder with PDF export, and deadline alerting ahead of the December 2027 events-registration deadline — including events already booked past it with unresolved exposure.
Not CQC-registered? The same continuous assurance works for providers who need CQC-equivalent evidence for tenders and commissioner reviews. And to be clear about what this is: the readiness score is your own self-assessment, built from your own data. AmbuNet supports and evidences your governance — the judgement, and the rating, remain the regulator's.
Start a free trial and watch the readiness score, KPI dashboards and evidence library assemble themselves from the work your team already does.